Questions to Ask About Your Backup Service

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Questions to Ask

Questions to Ask About

Your Backup Service...

Encrypted Data

anytime access to your stored data

Q. Will my backups be encrypted so no one can read my files?
A. Before they leave your computer, all backups are encrypted with
448 bit encryption before they are sent to Midwest Data Center. This allows for an Encryption Code Key of up to 56 characters.

Q. Is the storage server protected against power failures?
A. The Midwest Data Center has UPS protection and a standby electrical generator. When the power fails, our computers do not “blink”.

Q. How often can I access my data?
A. With Midwest Data Center you can access and restore your stored data files 24 hours a day, 7 days a week, as often as you like.

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can troubleshoot if needed

email reports

Linux OS on storage servers

redundant Internet connection

Q. Do you have a local representative that can help fix problems and assist with a disaster recovery?
A. Midwest Data Center sales representatives are experienced technicians and can troubleshoot any backup problems that may occur.

Q. How will I know my backups are occurring?
A. After each Midwest Data Center backup an email report is sent to you. You can also check your backup manager at any time to see exactly which files were backed up on any date.

Q. What type of operating system (OS) does your storage server use?
A. The Midwest Data Center storage servers use the Linux OS because Linux has been demonstrated to be highly resistant to viruses and computer malware.

Q. What if the Internet service connection is down?
A. Midwest Data Center has dual connectivity. If one Internet service provider is down we switch to the next one.

What if I need more space than I have purchased?
After each backup, you will receive an email confirmation and it will indicate what percentage of your space is being used, so you can monitor this.

If you exceed the storage you have purchased, we will send you an email with two options: to reduce your space or purchase the next level of service. [Back to Top]
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Midwest Data Center is committed to providing automatic, secure, and remote backup service for your business or home computers.